Looking for information about bookings or products? Start with the FAQs below. For anything else, send us a message.
Welcome to the JJ Cleaning LLC family. We appreciate your consideration of our services and look forward to working with you. Here are some of the most frequently asked questions.
JJ Cleaning LLC has limited liability and work’s compensation insurance. That way our clients and staff are protected.
JJ Cleaning LLC is open Monday through Friday 8 AM to 5 PM. Our arrival time to the first appointment is normally between 8:35 and 9:00 am. We try our best to accommodate your preference and cleaning days.
Not typically. On special occasions, we may be available. The rate would include an overtime fee per hour. If you are in need of a weekend cleaning please let our office know as soon as possible.
*This does not apply to commercial accounts
Payment is due at the time of service. If you plan to leave a check make it out to JJ Cleaning LLC. You can leave a check on the counter in your kitchen. Any checks that don’t clear payment there will be an additional fee of $40.
JJ Cleaning LLC accepts all major credit cards also venmo and ACH. You have the option of paying online with a credit card on the day of service. A 4% fee applies to online payment. Or we can invoice you on the first of each month and you can pay for that month of cleanings.
JJ Cleaning LLC provides most supplies and equipment.
If the client requests something special we require the client to provide it.
Yes! Tips are welcome by all the cleaners. Although they are completely voluntary. If you plan on leaving a tip, please make sure you write “tip”.
How can I make a special request?
Simply call or email us at jjcleaning43@gmail.com. Requests should be made day in advance. So we can ensure enough time for your request.